General Queries

Calling for test results

  • Please call reception after 2pm to request test results.
  • You will be asked to establish your identity before any information is given out over the telephone. Due to patient confidentiality we are unable to share out results to a third party for any patient aged 16+ without the patient’s verbal or written permission.

Requesting a referral

  • Please call reception to make a routine appointment with your GP to discuss any private or NHS referral to a hospital or consultant

Access to your own medical records

  • GDPR entitles you to free access to your personal medical records
  • Please submit a detailed written request to reception who will then process this

Requesting a report

  • Including insurance reports, certificates and licences, solicitors, medical examinations, claims
  • Call reception to explain your requirements
  • Please be aware there may be a fee involved

Temporary residents

  • We are pleased to see visitors to the area as Temporary Residents. Such patients should call reception to make an appointment and complete the necessary temporary registration forms.
  • Overseas visitors may incur a charge if there is no NHS agreement between their home country and the UK.