Appointments

Tel: 01453 883793

Appointments are for ten minutes each and for one patient only. Double appointments are available on request for more complex problems.  Morning requests for emergency appointments will be triaged by Ros Martin, Nursing Team Leader. Urgent problems will always be seen with the minimum of delay.

Tips for booking Appointments on-line:

Appointments can only be booked for the patient with internet access

A patient can only have 2 appointments booked at any one time. The option to book appointments on-line will disappear once this limit has been reached. Patients with a legitimate reason to book further appointments will need to ring or call in at the Surgery.

The system releases up to 4 random appointments from each appointment session. These may not be consecutive, so it is not always possible to book a double appointment. Patients should be aware that double appointments are required for:

  • Most gynaecological procedures including cervical smears
  • Ear syringing (please ensure ear wax has been softened using olive oil for 7 days first – details from Reception)
  • ECGs

The internet does not display all appointments so if there is not a convenient date and time please contact the Surgery. However, if the internet is displaying less than 4 appointments for a session it is unlikely there will be further appointments available.

Not all appointments are available to be booked via the internet e.g specialist clinics, acupuncture and art therapy.

Blood tests (other than INRs) should always be booked with Phlebotomy as a first choice, else with a Practice Nurse before 12.30pm. INR tests should be booked with a Practice Nurse and can be booked at any time of day.

Cervical smears should normally be booked with a Practice Nurse. Please remember this must be a double appointment.